EU Customs Update

May 8, 2026

EU Customs Reform Targets Non-Compliant Imports and E-Commerce Loopholes

New rules shift responsibility to platforms and introduce stricter enforcement tools across the EU market

A provisional agreement between the European Parliament and the Council marks a significant step forward in the reform of the Union Customs Code, with a strong focus on addressing the rapid growth of e-commerce imports, product safety, and enforcement efficiency.

The reform responds to a fundamental challenge: the sheer volume of low-value parcels entering the EU from non-EU countries. In 2024 alone, an estimated 5.8 billion such parcels were imported, placing increasing pressure on customs authorities and raising concerns about compliance with EU regulations.

A shift in responsibility

One of the most important changes is the redefinition of responsibility.

Under the new rules, e-commerce platforms and sellers facilitating distance sales into the EU will be treated as importers. This means they will be required to:

• ensure goods comply with EU legislation
• provide full customs data
• pay or guarantee applicable duties and fees

This measure aims to close long-standing loopholes that have allowed non-compliant goods to enter the EU market via complex or opaque supply chains.

New handling fee for individual parcels

A new handling fee will be introduced for goods shipped directly from non-EU countries to EU consumers. The objective is to reflect the real cost of processing the growing number of individual parcels.

The fee will:

• be set by the European Commission
• be reviewed every two years
• apply no later than November 2026

Importantly, the fee will be charged to the responsible economic operator, not directly to consumers.

Incentives for structured supply chains

The reform also encourages the use of EU-based warehouses and bulk imports.

Goods imported in larger consignments and distributed within the EU will benefit from:

• lower handling costs
• more efficient customs processing

This approach supports better traceability and enforcement, while discouraging fragmented, high-volume parcel shipments that are harder to control.

Stronger enforcement and penalties

Companies that repeatedly fail to comply with EU rules will face stricter consequences, including:

• fines ranging from 1% to 6% of annual import value
• loss of trusted trader or AEO status
• classification as high-risk operators

These measures signal a clear shift towards more robust enforcement across the single market.

A new EU Customs Authority

The reform establishes a new EU Customs Authority (EUCA), to be based in Lille, France.

The Authority will:

• coordinate customs cooperation across member states
• oversee risk management
• manage a new EU customs data hub

The data hub will replace over 100 existing IT systems and aims to provide a real-time, integrated overview of goods entering the EU.

ETIRA perspective

For ETIRA, the reform represents an important recognition of the challenges posed by non-compliant imports and fragmented supply chains.

The shift of responsibility to platforms, combined with stronger enforcement tools, has the potential to:

• improve product compliance
• create fairer competition for European businesses
• reduce the flow of non-compliant consumables entering the market

However, effective implementation will be critical. Ensuring that high-risk product categories, including printer consumables, are properly monitored and enforced remains essential.

The agreement now awaits formal approval by the European Parliament and the Council before entering into force.